:root {
    --support-bg: #020c15;
    --support-panel: #071725;
    --support-panel-deep: #05111d;
    --support-panel-soft: #0a1d2d;
    --support-border: #203b50;
    --support-border-soft: rgba(56, 88, 111, 0.52);
    --support-text: #ffffff;
    --support-muted: #9bb2c5;
    --support-blue: #319cff;
    --support-gold: #ffb800;
    --support-green: #37df72;
    --support-purple: #a662ff;
    --support-red: #ff4d55;
}

/* =========================================================
   SUPPORT PAGE SHELL
   ========================================================= */

.support-main {
    min-width: 0;
    min-height: calc(100vh - var(--header-height, 82px));
    padding: 28px 30px 20px;
    background:
        radial-gradient(circle at 72% 16%, rgba(24, 113, 180, 0.08), transparent 30%),
        linear-gradient(145deg, #020b14, var(--support-bg));
    color: var(--support-text);
}

.support-page-header {
    margin-bottom: 20px;
}

.support-page-header h1 {
    margin: 0 0 5px;
    color: #fff;
    font-size: 34px;
    line-height: 1.1;
}

.support-page-header p {
    margin: 0;
    color: #9fcaf0;
    font-family: Georgia, "Times New Roman", serif;
    font-size: 16px;
    font-style: italic;
}

/* Keep the driver card close to the navigation on this page. */
.support-main ~ * {
    min-width: 0;
}

.dashboard-sidebar .sidebar-driver-card {
    margin-top: 24px;
}

/* =========================================================
   SEARCH
   ========================================================= */

.support-search {
    display: grid;
    grid-template-columns: 58px minmax(0, 1fr);
    align-items: center;
    gap: 18px;
    margin-bottom: 14px;
    padding: 20px 24px;
    border: 1px solid rgba(49, 156, 255, 0.86);
    border-radius: 9px;
    background: linear-gradient(110deg, rgba(49, 156, 255, 0.07), rgba(5, 17, 29, 0.98) 45%);
    box-shadow: 0 0 22px rgba(35, 133, 214, 0.08);
}

.support-search-icon {
    display: grid;
    width: 54px;
    height: 54px;
    place-items: center;
    border-radius: 50%;
    background: rgba(38, 130, 208, 0.16);
    color: #8dc7fa;
    font-size: 24px;
}

.support-search h2 {
    margin: 0 0 10px;
    color: #fff;
    font-size: 21px;
}

.support-search label {
    position: relative;
    display: block;
}

.support-search label > i {
    position: absolute;
    top: 50%;
    left: 16px;
    z-index: 1;
    color: #8fa8bb;
    transform: translateY(-50%);
}

.support-search input {
    width: 100%;
    height: 44px;
    padding: 0 16px 0 45px;
    border: 1px solid var(--support-border);
    border-radius: 6px;
    outline: none;
    background: rgba(3, 13, 23, 0.82);
    color: #fff;
    font: inherit;
    font-size: 13px;
}

.support-search input::placeholder {
    color: #8ca4b7;
}

.support-search input:focus {
    border-color: var(--support-blue);
    box-shadow: 0 0 0 3px rgba(49, 156, 255, 0.12);
}

/* =========================================================
   HELP CATEGORIES
   ========================================================= */

.support-categories {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 12px;
    margin-bottom: 14px;
}

.support-category {
    display: grid;
    grid-template-columns: 54px minmax(0, 1fr) 14px;
    align-items: center;
    gap: 13px;
    min-width: 0;
    min-height: 94px;
    padding: 13px 15px;
    border: 1px solid var(--support-border);
    border-radius: 9px;
    background: linear-gradient(145deg, var(--support-panel), var(--support-panel-deep));
    color: #fff;
    text-decoration: none;
    transition: border-color 160ms ease, transform 160ms ease, background 160ms ease;
}

.support-category:hover {
    border-color: var(--support-blue);
    background: linear-gradient(145deg, #0a2134, #061523);
    transform: translateY(-2px);
}

.support-category-icon {
    display: grid;
    width: 50px;
    height: 50px;
    place-items: center;
    border-radius: 50%;
    font-size: 21px;
}

.support-category.blue .support-category-icon { background: rgba(49, 156, 255, 0.22); color: #71baff; }
.support-category.purple .support-category-icon { background: rgba(166, 98, 255, 0.22); color: #c491ff; }
.support-category.green .support-category-icon { background: rgba(55, 223, 114, 0.19); color: #69ee98; }
.support-category.gold .support-category-icon { background: rgba(255, 184, 0, 0.18); color: #ffd05a; }

.support-category > span:nth-child(2) {
    display: grid;
    min-width: 0;
    gap: 5px;
}

.support-category strong {
    font-size: 14px;
}

.support-category small {
    color: var(--support-muted);
    font-size: 11px;
    line-height: 1.35;
}

.support-category > i {
    color: #d5e2eb;
    font-size: 12px;
}

/* =========================================================
   MAIN SUPPORT GRID
   ========================================================= */

.support-content-grid {
    display: grid;
    grid-template-columns: minmax(320px, 0.93fr) minmax(370px, 1.06fr) minmax(390px, 1fr);
    align-items: stretch;
    gap: 14px;
}

.support-card {
    min-width: 0;
    overflow: hidden;
    border: 1px solid var(--support-border);
    border-radius: 9px;
    background: linear-gradient(145deg, rgba(8, 24, 38, 0.98), rgba(4, 15, 25, 0.98));
}

.support-card-header {
    display: flex;
    min-height: 50px;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    padding: 12px 16px;
    border-bottom: 1px solid var(--support-border-soft);
}

.support-card-header h2 {
    display: flex;
    align-items: center;
    gap: 9px;
    margin: 0;
    color: #fff;
    font-size: 15px;
}

.support-card-header h2 i {
    color: #b5c8d7;
}

.support-card-header > a {
    color: var(--support-blue);
    font-size: 11px;
    font-weight: 700;
    text-decoration: none;
}

/* =========================================================
   POPULAR ARTICLES
   ========================================================= */

.popular-articles nav {
    display: grid;
}

.popular-articles nav a {
    display: flex;
    min-height: 47px;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    padding: 10px 16px;
    border-bottom: 1px solid rgba(45, 73, 93, 0.52);
    color: #fff;
    font-size: 12px;
    text-decoration: none;
}

.popular-articles nav a:hover {
    background: rgba(49, 156, 255, 0.07);
    color: #8bc9ff;
}

.popular-articles nav a span {
    display: flex;
    align-items: center;
    gap: 12px;
}

.popular-articles nav a span i {
    width: 16px;
    color: #a8bac8;
}

.popular-articles nav a > i {
    color: #b7c9d6;
    font-size: 11px;
}

.support-card-footer-link {
    display: flex;
    min-height: 49px;
    align-items: center;
    justify-content: space-between;
    padding: 10px 16px;
    color: var(--support-blue);
    font-size: 12px;
    font-weight: 700;
    text-decoration: none;
}

/* =========================================================
   SUPPORT TICKETS
   ========================================================= */

.support-tickets {
    position: relative;
    display: flex;
    min-height: 100%;
    flex-direction: column;
}

.ticket-preview {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 18px;
    margin: 16px;
    padding: 17px;
    border: 1px solid var(--support-border);
    border-radius: 8px;
    background: rgba(4, 16, 27, 0.7);
}

.ticket-preview > div {
    display: grid;
    gap: 7px;
}

.ticket-preview > div:last-child {
    justify-items: end;
}

.ticket-preview strong {
    color: #fff;
    font-size: 13px;
}

.ticket-preview > div:first-child span {
    color: var(--support-muted);
    font-size: 11px;
}

.ticket-status {
    padding: 4px 8px;
    border: 1px solid rgba(55, 223, 114, 0.35);
    border-radius: 4px;
    background: rgba(55, 223, 114, 0.12);
    color: var(--support-green);
    font-size: 10px;
    font-weight: 700;
}

.ticket-view-button {
    min-width: 105px;
    padding: 8px 14px;
    border: 1px solid var(--support-gold);
    border-radius: 5px;
    color: var(--support-gold);
    font-size: 11px;
    font-weight: 800;
    text-align: center;
    text-decoration: none;
}

.create-ticket-button {
    display: inline-flex;
    min-width: 250px;
    min-height: 43px;
    align-items: center;
    justify-content: center;
    gap: 10px;
    margin: auto auto 22px;
    padding: 10px 22px;
    border: 1px solid var(--support-gold);
    border-radius: 5px;
    background: rgba(255, 184, 0, 0.05);
    color: var(--support-gold);
    cursor: pointer;
    font: inherit;
    font-size: 12px;
    font-weight: 800;
}

.create-ticket-button:hover,
.ticket-view-button:hover {
    background: var(--support-gold);
    color: #171000;
}

/* =========================================================
   RIGHT RAIL
   ========================================================= */

.support-right-rail {
    display: grid;
    min-width: 0;
    align-content: start;
    gap: 14px;
}

.status-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 8px;
    padding: 14px 14px 10px;
}

.status-grid > div {
    display: flex;
    min-width: 0;
    align-items: center;
    justify-content: space-between;
    gap: 8px;
    padding: 11px;
    border: 1px solid rgba(44, 72, 93, 0.72);
    border-radius: 5px;
    background: rgba(8, 25, 39, 0.74);
}

.status-grid span,
.status-grid strong {
    display: flex;
    align-items: center;
    gap: 7px;
    white-space: nowrap;
}

.status-grid span {
    color: #e7f1f8;
    font-size: 10px;
}

.status-grid span i {
    color: #a8bbc9;
}

.status-grid strong {
    color: var(--support-green);
    font-size: 9px;
}

.status-grid strong i {
    font-size: 7px;
}

.system-status > p {
    display: flex;
    align-items: center;
    gap: 8px;
    margin: 0;
    padding: 4px 16px 16px;
    color: #fff;
    font-size: 11px;
    font-weight: 700;
}

.system-status > p i {
    color: var(--support-green);
}

.support-utility-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 14px;
}

.quick-diagnostics dl {
    display: grid;
    gap: 9px;
    margin: 0;
    padding: 13px 15px 10px;
}

.quick-diagnostics dl > div {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
}

.quick-diagnostics dt,
.quick-diagnostics dd {
    margin: 0;
    font-size: 10px;
}

.quick-diagnostics dt {
    color: #dce8f0;
    font-weight: 700;
}

.quick-diagnostics dd {
    color: var(--support-muted);
}

.quick-diagnostics dd i {
    margin-left: 4px;
    color: var(--support-green);
}

.quick-diagnostics button,
.security-concern > a {
    display: flex;
    min-height: 40px;
    align-items: center;
    justify-content: center;
    gap: 8px;
    margin: 0 13px 13px;
    border: 1px solid var(--support-blue);
    border-radius: 5px;
    background: transparent;
    color: var(--support-blue);
    cursor: pointer;
    font: inherit;
    font-size: 10px;
    font-weight: 800;
    text-decoration: none;
}

.security-concern {
    border-color: rgba(255, 77, 85, 0.6);
}

.security-concern .support-card-header h2,
.security-concern .support-card-header h2 i {
    color: var(--support-red);
}

.security-concern > p {
    min-height: 86px;
    margin: 0;
    padding: 14px 15px;
    color: #bdcad4;
    font-size: 10px;
    line-height: 1.55;
}

.security-concern > a {
    border-color: var(--support-red);
    color: var(--support-red);
}

.quick-diagnostics button:hover {
    background: var(--support-blue);
    color: #04111d;
}

.security-concern > a:hover {
    background: var(--support-red);
    color: #fff;
}

/* =========================================================
   CAPS SIGNATURE
   ========================================================= */

.support-caps-signature {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 12px;
    margin-top: 22px;
    padding: 18px 12px 2px;
    border-top: 1px solid rgba(43, 70, 90, 0.5);
}

.support-caps-icon {
    display: grid;
    width: 38px;
    height: 38px;
    place-items: center;
    border: 1px solid rgba(49, 156, 255, 0.72);
    border-radius: 9px;
    color: var(--support-blue);
}

.support-caps-signature > div:last-child {
    display: grid;
    gap: 4px;
}

.support-caps-signature strong {
    font-size: 13px;
}

.support-caps-signature strong span {
    color: var(--support-blue);
}

.support-caps-signature small {
    color: #8299aa;
    font-size: 10px;
}

/* =========================================================
   ACCESSIBILITY
   ========================================================= */

.sr-only {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border: 0;
}

/* =========================================================
   RESPONSIVE LAYOUT
   ========================================================= */

@media (max-width: 1500px) {
    .support-content-grid {
        grid-template-columns: minmax(320px, 0.9fr) minmax(360px, 1fr) minmax(340px, 0.9fr);
    }

    .support-category {
        grid-template-columns: 46px minmax(0, 1fr) 12px;
        padding-inline: 12px;
    }

    .support-category-icon {
        width: 44px;
        height: 44px;
    }
}

@media (max-width: 1280px) {
    .support-categories {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .support-content-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .support-right-rail {
        grid-column: 1 / -1;
        grid-template-columns: minmax(320px, 0.85fr) minmax(520px, 1.15fr);
    }
}

@media (max-width: 960px) {
    .support-main {
        padding: 22px 18px;
    }

    .support-content-grid,
    .support-right-rail {
        grid-template-columns: 1fr;
    }

    .support-right-rail {
        grid-column: auto;
    }
}

@media (max-width: 700px) {
    .support-page-header h1 {
        font-size: 28px;
    }

    .support-search {
        grid-template-columns: 1fr;
    }

    .support-search-icon {
        display: none;
    }

    .support-categories,
    .status-grid,
    .support-utility-grid {
        grid-template-columns: 1fr;
    }

    .ticket-preview {
        align-items: stretch;
        flex-direction: column;
    }

    .ticket-preview > div:last-child {
        justify-items: stretch;
    }

    .create-ticket-button {
        width: calc(100% - 32px);
        min-width: 0;
        margin-inline: 16px;
    }

    .support-caps-signature {
        align-items: flex-start;
    }
}

/* Remove inherited light header panel */

.support-page-header {
    margin-bottom: 20px;
    padding: 0;
    border: 0;
    border-radius: 0;
    background: transparent;
    box-shadow: none;
}

/* Remove inherited light backgrounds from support card headers */

.support-card-header {
    background: transparent;
    box-shadow: none;
}

/* =========================================================
   LIVE SUPPORT CENTER STATES
   ========================================================= */

.support-category {
    cursor: pointer;
}

    .support-category.active {
        border-color: var(--support-blue);
        background: linear-gradient(145deg, #0a2134, #061523);
        box-shadow: 0 0 0 1px rgba(49, 156, 255, 0.12);
    }

.support-empty-state,
.support-ticket-empty {
    display: grid;
    gap: 10px;
    padding: 18px;
    color: var(--support-muted);
    font-size: 12px;
}

    .support-empty-state strong,
    .support-ticket-empty strong {
        color: #ffffff;
        font-size: 14px;
    }

.support-coming-soon {
    padding: 4px 8px;
    border: 1px solid rgba(255, 184, 0, 0.35);
    border-radius: 4px;
    background: rgba(255, 184, 0, 0.10);
    color: var(--support-gold);
    font-size: 10px;
    font-weight: 800;
}

.support-ticket-empty {
    align-content: center;
    min-height: 260px;
    justify-items: center;
    text-align: center;
}

.support-ticket-empty-icon {
    display: grid;
    width: 56px;
    height: 56px;
    place-items: center;
    border: 1px solid rgba(49, 156, 255, 0.42);
    border-radius: 50%;
    background: rgba(49, 156, 255, 0.11);
    color: var(--support-blue);
    font-size: 22px;
}

.support-ticket-empty p {
    max-width: 440px;
    margin: 0;
    line-height: 1.55;
}

.support-ticket-actions {
    display: flex;
    flex-wrap: wrap;
    justify-content: center;
    gap: 10px;
}

    .support-ticket-actions a,
    .support-article-action {
        display: inline-flex;
        min-height: 38px;
        align-items: center;
        justify-content: center;
        gap: 8px;
        padding: 8px 14px;
        border: 1px solid var(--support-blue);
        border-radius: 5px;
        color: var(--support-blue);
        font-size: 11px;
        font-weight: 800;
        text-decoration: none;
    }

        .support-ticket-actions a:hover,
        .support-article-action:hover {
            background: var(--support-blue);
            color: #04111d;
        }

.support-article-detail {
    margin: 14px;
    padding: 16px;
    border: 1px solid rgba(49, 156, 255, 0.38);
    border-radius: 8px;
    background: rgba(5, 18, 30, 0.86);
}

    .support-article-detail header {
        display: grid;
        gap: 5px;
        margin-bottom: 12px;
        padding: 0;
        border: 0;
        background: transparent;
    }

        .support-article-detail header span {
            color: var(--support-blue);
            font-size: 10px;
            font-weight: 800;
            text-transform: uppercase;
        }

    .support-article-detail h3 {
        margin: 0;
        color: #ffffff;
        font-size: 17px;
    }

    .support-article-detail p {
        margin: 0;
        color: var(--support-muted);
        font-size: 12px;
        line-height: 1.5;
    }

    .support-article-detail ol {
        display: grid;
        gap: 8px;
        margin: 0 0 14px;
        padding-left: 18px;
        color: #d7e5ef;
        font-size: 12px;
        line-height: 1.5;
    }

.support-status-good {
    color: var(--support-green) !important;
}

.support-status-warning {
    color: var(--support-gold) !important;
}

.support-status-muted {
    color: var(--support-muted) !important;
}

.quick-diagnostics dd .fa-triangle-exclamation {
    color: var(--support-gold);
}
